Online shopping

 

1. Precautions for online shopping

1.1 Choose a large shopping platform

  • 1. China is one of the countries where online shopping is most convenient globally.
  • 2. When traveling to China, you can experience the fun of online shopping.
  • 3. Recommended large platforms include JD.com, Tmall, and Pinduoduo.

 

1.2 Instructions for Hotel Collection of Express Delivery

  • 1. When shopping online, you can fill in the hotel as the shipping address.
  • 2. Please communicate with the hotel in advance regarding the collection of express deliveries.
  • 3. After you place your order, the courier will deliver the package to the hotel.
  • 4. The hotel front desk can collect express parcels for you.
  • 5. The collection service will not affect your daytime travel schedule.

 

1.3 Instructions related to milk tea and food delivery

  • 1. You can also purchase milk tea and food takeout through online shopping platforms.
  • 2. After the takeout is delivered, the courier will call you for contact.
  • 3. After receiving the call, you can proceed to the hotel front desk to pick up your meal.
  • 4. Some hotels provide robotic room service.
  • 5. After the robot arrives at your room door, it will notify you through the room landline.
  • 6. Some robots require you to manually click a button to open and close the cargo bay door.

 

1.4 Payment method description

  • 1. Before online shopping, we recommend that you register for WeChat and Alipay in advance.
  • 2. Using WeChat and Alipay for online shopping is very convenient.
  • 3. You can also choose to pay for online purchases using a bank card.
  • 4. The bank card used for payment must support RMB payments.

 

1.5 Allergy-related precautions

  • 1. If you have a history of food allergies, please pay extra attention when shopping.
  • 2. If you have a history of skin allergies, please pay special attention when shopping.
  • 3. When purchasing related products, please carefully check the product ingredient list.
  • 4. Please avoid purchasing products containing allergenic ingredients.

 

1.6 Allergy-related precautions

  • 1. If you have a history of food allergies, please pay extra attention when shopping.
  • 2. If you have a history of skin allergies, please pay special attention when shopping.
  • 3. When purchasing related products, please carefully check the product ingredient list.
  • 4. Please avoid purchasing products containing allergenic ingredients.

 

1.7 Instructions related to returns

  • 1. Online shopping products in China support a 7-day return service without any reason.
  • 2. To apply for a 7-day return without reason, it is necessary to ensure that the product packaging is intact.
  • 3. If you encounter any other issues during shopping, you can directly contact the seller of the product.

 

2. simple conversation

2.1 Communicate with the hotel
Communicate with the hotel front desk and request the hotel to collect the express delivery on your behalf.
Hello.
Please help to collect the express delivery.
Thank you!
After the express delivery is collected by the hotel, you can take some time to go to the hotel front desk to pick up the package.
Hello.
I'm here to pick up my package.
2.2 Communicate with the courier
If you order food or drinks, you will receive a call from the delivery person. You could say that
Hello.
Please place it at the front desk.
Thank you!