At the Hotel

 

Hotel Check-in Process

Check-in Procedure

  • Please go to the hotel front desk to check in.
  • Please show your original passport to the hotel staff.
  • Passport is a valid ID for hotel check-in.
  • The hotel staff will give you a temporary accommodation registration form.
  • Please fill in your personal information truthfully.
  • The hotel will charge a deposit based on your length of stay.
  • The deposit will be returned to you when you check out.
  • After check-in is completed, the staff will give you a room card.
  • With the room card, you can enter your room.

 

Room Service Information

  • After check-in, you can use all hotel room services.
  • If you need towels, toiletries or other items, contact the staff.
  • If you need to replace items in the room, contact the staff.
  • You can call the front desk to request services.
  • You can also talk directly with room attendants.

 

Check-out Process

  • Preparation Before Check-out
  • Before checking out, please pack your personal belongings.
  • Please check the room carefully and do not leave anything behind.
  • Go to the Front Desk
  • After packing, please take your room card with you.
  • Please go to the front desk to check out.
  • Payment Settlement & Check-out
  • The staff will check the items in the room.
  • After inspection, the hotel will settle all fees.
  • If you paid a deposit, confirm the refund method.
  • After all fees are settled, you complete check-out.

 

Common Simple Conversations

Check-in
After entering the hotel, take out your passport.
Hello.
I would like to check in.
After check-in, please keep your room card.
Thank you!

 

Room Service
After check-in, you can request room service.
Hello.
I need a face towel.
I need a hand towel.
I need a bath towel.
I need a floor mat.
I need toiletries.
I need slippers.
I need bottled water.
I need mosquito repellent.
I need to change the bed sheet.
The hotel will provide the corresponding service.
Thank you!

 

Check-out
Please take your luggage and return the room card to the front desk.
Hello.
I would like to check out.
After check-out, please take your luggage and leave.
Thank you!