At the hotel

 

Introduction to hotel check-in process

Check-in procedure

  • Please proceed to the hotel front desk to complete your check-in procedure.
  • Please present your original passport to the hotel staff.
  • Passport is a valid identity document for hotel check-in.
  • The hotel staff will provide you with a temporary accommodation registration form.
  • Please fill in the personal information in the form truthfully.
  • The hotel will charge a corresponding accommodation deposit based on the number of days of your stay.
  • The accommodation deposit you have paid will be refunded to you after the check-out procedure.
  • After all check-in procedures are completed, hotel staff will provide you with a room key card.
  • After you receive the room card, you can enter the corresponding room for check-in.

 

Room Service Instructions

  • After successfully checking in, you can enjoy various room services provided by the hotel.
  • If you need towels, toiletries, or other items, please contact the hotel staff.
  • If you need to replace any items in your room, please contact the hotel staff.
  • You can call the hotel front desk and express your service needs.
  • You can also directly communicate with the room attendant about your service needs.

 

Check-out process

  • Preparation before check-out
  • Before checking out, please make sure to organize your personal belongings.
  • Please carefully check the room and do not miss any personal belongings.
  • Go to the front desk for processing
  • After packing your luggage, please make sure to bring your room card with you.
  • Please proceed to the hotel front desk to complete your check-out procedures.
  • Expense settlement and room check-out
  • Hotel staff will check the condition of items in the guest room.
  • After the inspection is completed, the hotel will settle all accommodation-related expenses with you.
  • If you have previously paid a deposit, please confirm the method for refunding the deposit.
  • After settling all the fees, you will have completed all the check-out procedures.

 

Common simple dialogues in scenarios

Check-in
After entering the hotel, please take out your passport.
Hello.
I want to check in.
After completing the check-in process, please keep your room card.
Thank you!

 

Room service
After checking in, you can request room service.
Hello.
I need a kerchief.
I need a facial tissue.
I need a bath towel.
I need a face towel.
I need toiletries.
I need slippers.
I need bottled water.
I need mosquito repellent incense.
I need to change the bed sheets.
The hotel will provide you with corresponding services.
Thank you!

 

handle check-out
Please take your luggage and proceed to the front desk to return your room card.
Hello.
I want to check out.
After completing the check-out procedures, please leave the hotel with your luggage.
Thank you!